We are experiencing delays with shipping outside of the UK and asking customers to allow 7-10 days for shipments to arrive after despatch, particularly within the EU.

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On all orders over £75

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Free Sleeper Ready for Bed Bundle

Price per item: £413.00

£279.00 - £643.00

Our ‘Free Sleeper’ kit includes our most loved hotel bedding to help you drift off to sleep in ultimate comfort and style. Featuring a cosy, lighter than feather duck down duvet and two beautifully cloud-like duck down pillows, this ethically-sourced down bedding set is the perfect investment in your nightly shut-eye. The bundle comes with our Cool and Crisp 200tc luxury bedding set used by top London hotels.

Description

Our ‘Free Sleeper’ kit includes our most loved hotel bedding to help you drift off to sleep in ultimate comfort and style. Featuring a cosy, lighter than feather duck down duvet and two beautifully cloud-like duck down pillows, this ethically-sourced down bedding set is the perfect investment in your nightly shut-eye. The bundle comes with our Cool and Crisp 200tc luxury bedding set used by top London hotels.

Size

  • Single – 90 x 190cm
  • Double – 135 x 190cm
  • King – 150 x 200cm
  • Superking – 180 x 200cm

Information

Your luxury down bedding set includes:




  • Duck Down Duvet (as loved by The Independent)

  • Duck Down Pillows with piped edging (2 with Double, King or Superking and 1 with Single sets)

  • Cool and Crisp 200TC Duvet Cover with stylish ties for easy fastening

  • Cool and Crisp 200TC Fitted Sheet

  • Cool and Crisp Oxford Pillowcases (4 with Double, King or Superking and 2 with Single sets)

  • Cotton Zipped Pillow Protectors (Twin Pack)


Get the ‘Free Sleeper’ look for less when you buy the set.

Product Care

We recommend you wash your bed linen before putting on the bed as a small amount of shrinkage will occur on the first wash. Our bed linen can be washed at up to 95 degrees celsius but for normal use 60 degrees celsius is fine. Tumble drying is not a problem but care should be taken not to overload the dryer risking greater creasing. Line dry is recommended when possible and to iron (if necessary) when slightly damp.

Shipping & Returns

Delivery charges

Delivery charges are £4.95 for UK mainland delivery, although delivery is free on UK orders over £75.00.

International deliveries

Delivery charges for orders being delivered within the EU are £35.00. Delivery charges for orders being delivered to the USA mainland are £95.00. Please note, whilst you will not be charged UK VAT on your international order you may be subject to customs, duty or taxes upon arrival into the country. Both these and any delays in delivery are out of our control so if you are worried about any charges please check the customs duty thresholds of the country your items are being delivered to first.

When we will provide the products

Goods are normally dispatched within 48 hours after we have accepted your order. We will make reasonable endeavours to deliver the goods within 5 working days following confirmation of your order (UK only), however this is only an estimate only.

All orders will be sent by Recorded Delivery.

Returns 

We hope you love your Tielle Love Luxury goods but if you need to return anything to us, here’s what you need to know.  If you are not 100% satisfied with your goods then please return them to us in the same unused, re-saleable condition that you received them, within 14 days of delivery, and we will refund you the full amount of the product(s) purchased.

Unless faulty, we’d like you to make your return within 14 days of purchase, and please note that you’ll need to bear postage costs. If the item is faulty or damaged, please call us on +44 1442 843769, between 9am and 5pm (UK time). Please note that personalised and embroidered items are not returnable or refundable unless the item is faulty.

If you would like us to arrange a courier ‘drop to shop’ collection within the UK of your larger returns this can be arranged but please note this will be at a charge of £10 per collection. Please email enquiries@tielleloveluxury.co.uk to arrange this.

As a purchaser within the EU you have the right to cancel your order within 7 days of your contract with Tradelinens Ltd. If you cancel your order then you will have your payment returned once we have received the goods.

Exchanging an item

Simply return the unwanted item following our returns process and place a new order online for the product you’d like instead. It may take up to 14 days for the refund for your original product to be processed, from the date you send it back to us.

How long do I have to exchange a product?

In line with our returns policy, you have up to 14 days to exchange a product from the date you received your order.

 

International returns

What is the refund policy for international items?

If you’ve changed your mind about keeping your purchase, please return it in its original condition and obtain a proof of postage. By original condition, we’d expect this to mean that you’ve kept original packaging and labels, and that the item is unused and undamaged.

Unless faulty, we’d like you to make your return within 14 days of purchase, and please note that you’ll need to bear postage costs. If the item is faulty, damaged or not as described, please call us on +44 1442 843769, between 9am and 5pm (UK time).

 

How to change or cancel your order

Amending your order

We are really sorry but in most cases it is not possible to make changes to your order once you’ve placed it. If the order has not yet been despatched from the warehouse we may be able to cancel your order to allow you to replace it on the website.

Cancelling your order

If your order has already been despatched from the warehouse, then you will need to return your order following our returns procedure.

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TL
05/13/2020
Tisch L.
Already sleeping better!

These sheets and pillows are a nice quality and are much cooler than some wrinkle-free synthetic blends I've purchased from others.